We offer a 30 Day Money Back Guarantee on all products.  

We believe in 100% customer satisfaction. One of our major goals is to create a risk-free environment for our customers to purchase our goods. Please take a look at our return policies below to understand your rights as our valued customer.

Refund Policy

If you are dissatisfied with your goods in any way, simply return them within 30 days from the date you received your product and we will issue you an immediate full refund of the cost of your returned product. (excluding shipping charges)

Exchange Policy

DecentCoffee.com ensures that all products are in perfect condition before your goods are shipped out. If you require an exchange of products for any reason simply send your items back to us for an exchange.

All items returned must be "as new" and not used or damaged in any way. Please include your order # in your package to allow us to track your purchase.

Please email guarantee@decentcoffee.com for any questions you have regarding our return policies.