 Privacy Statement |
|
Privacy Statement |
Although our ordering system
incorporates industry standard data encryption, you do not have to submit your
personal information over the Internet.
Print out our convenient order form (Canadian Funds form,
or International U.S. Funds Form) and call us at 1-604-948-1883
to place your order by phone.
To place your order by fax, simply fax the order form to us Toll
Free 1-877-943-2080.
This site is owned by DecentCoffee.com.
Our mailing address is:
DecentCoffee.com
5186 11A Avenue Delta, B.C.
Canada V4M 3W3
DecentCoffee.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following statement discloses our information gathering and dissemination practices for this website: http://www.decentcoffee.com.
To process your order, we require your name, billing address, phone number, email address, shipping address and credit card information. We use this information solely to process your order and, if any questions should arise, to contact you about your order. In general, we will try to contact you first by email and only if that fails, or if time is critical, will we try to contact you by phone. We share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order.
Should you decide to contact us by email at info@decentcoffee.com or any of the other email links on our site, we require your name and email address and will only use that information to send you a reply.
We record IP addresses in the aggregate for monitoring the level of activity on our site, but we do not link this to your shopper information with the following exception: When you place an order using our online checkout process, we may correlate your IP address with your order in cases of fraudulent credit card use. We may share this with the financial institution that issued the credit card with which an order was placed, or with law enforcement authorities, if we determine use of the credit card was fraudulent. We also use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.
Affiliate links are coming soon. Read our Affiliate protocol below.
If you entered our site by clicking a link on one of our affiliate web sites, we store the ID of the affiliate. We do this to ensure the affiliate receives proper credit for any subsequent order you might place. Your personally identifiable information will not be shared with any affiliates.
Aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities.
We utilize industry standard SSL encryption when accepting your credit card information during our online checkout process. In addition, we utilize the same encryption standard when transferring your credit card data to our internal fulfillment system. To further enhance our security measures, our fulfillment system is not accessible via the Internet and we delete from our web site database all credit card information within 24 hours of receipt.
We may include links to other sites and if you decide to follow those links, we can't be responsible for the privacy policies and content of those sites. Generally, we will let you know when a link goes to another site.
To make any changes to your order, please contact us at change@decentcoffee.com where we will be happy to assist you.
You may ask us to remove all information from our database, to not receive future communications from us or to no longer receive our services by:
You may change or modify information previously provided by you by:
When you are connected to the Internet, your computer has a unique Internet ID called an IP address. Most people that connect through a dial-up service, such as America Online, get a different IP address each time they login. Others might have a permanently assigned IP address, called a static IP address. It is difficult or impossible for a web site to collect personal information about you (i.e., your name, email address, etc.) from your IP address alone, though a static IP address makes this easier.
A method by which information transmitted accross the Internet is scrambled to the point where it's virtually indecipherable by anyone who should intercept the data before it reaches its destination. Most all reputable online stores make use of SSL encryption to request credit card information and other sensitive data from their customers.
If you have any questions about this privacy statement, the practices of our site, or your dealings with us, you can contact
Brad
Merritt, President
DecentCoffee.com
5186 11A Avenue Delta, B.C. Canada V4M 3W3
brad@decentcoffee.com