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VISITING ROY AND MOOSE
by Diane Parsons

Decent Coffee is buying fresh roasted organic whole bean from Pistol & Burnes these days. Ever curious, I decided to pay a visit to the Pistol & Burnes outlet in Delta, British Columbia to meet the Roastmaster, Roy Hardy.

Roy, affable and gregarious, is quick to turn coffee-prophet for a willing ear. As soon as I arrived I was offered a delicious cup of java and invited into Roy's office for a chat. At one point Roy jumped up to open the door and admit an old, blond, slow-moving dog named Moose. She has cancer, he explained and gave the dog a hearty greeting. Throughout our conversation Roy pet the dog every time she put her nose on his lap. It seems that once Roy gets started on the subject of coffee, Moose is one of only a few things that can divert him.

Like most small business owners trying to make it in an industry controlled by the 'big boys', Pistol & Burnes couldn't survive without Roy's determination, boundless energy and passion for good coffee. He is committed to a concept that he calls "Farmer First" which is, essentially, a three-prong approach to building relationships with the farmers who provide Roy his 'green' (the raw beans that arrive in burlap sacks ready to be roasted at the roastery in Delta).

The three lines of the approach include:

1. economic profitability: i.e. paying the farmer a fair price for his product;

2. social reform: encouraging programs that help the farming community including the provision of education and fresh water; and,

3. environmental concern: encouraging, for example, composting; drying muselage in the sun rather than in kilns (which require burning wood from surrounding forests); planting flowers that attract beneficial insects; planting mango trees which provide a second income and attract the birds that eat the harmful insects.

When a farmer says that he is developing his farm for his grandchildren Roy perks up like the foam on a double latte. These are the farmers with whom Roy wants to develop long term economic relationships and each year he travels to a different country to meet current and potential growers. He knows that business is best conducted face to face. And he knows that it is only by walking through the coffee fields and seeing the operations first hand that he can confidently guarantee that his products embrace the concepts of Farmer First Coffee.

For more information and loads of really great pictures, check out Roy's website at pistolandburnes.com.


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